What is the return policy on Earth Orbit Technologies products?
You may return most new, unopened items sold and fulfilled by Earth Orbit Technologies within 13 days of delivery for a full refund. During the holidays, items shipped by Amazon between November 1st and December 31st can be returned until January 31st. Usually in about 2-3 weeks.
Only product(s) labeled with a barcode are eligible for Free Returns on the product receipt detail page are eligible for Free Returns. Free Returns only applies to product(s) fulfilled by Earth Orbit Technologies!
How can I return my product to Earth Orbit Technologies?
To return a seller fulfilled item:
- Go to the Login and/or click register to access site Earth Orbit Technologies website http:/www.earthorbittech.com
- Type product name, confirmation#, and DHL shipping waybill # and click request question for this order.
- Customer service will respond in 24 hours to discuss return claim eligibility and refund qualifications to the supplied email used during the original merchant tender service.